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Privacy Policy

Tsubame BHB Co., Ltd. (hereinafter referred to as the "Company") complies with the laws and other norms related to the Personal Information Protection Act regarding personal information of our customers, business associates, etc. that we use in our business. However, in order to gain the trust of society in general, we have established the following personal information protection policy, and will implement and maintain it. Regarding personal information, all employees (employees, part-time workers, temporary employees, contract employees, etc.) and officers who engage in business at our company shall comply with the relevant laws and other norms and various regulations established by our company, etc. We will make sure that the information is well known and thorough and handle it appropriately.

Appropriate collection, use, provision, and outsourcing',

When collecting personal information, we will clearly specify the purpose of use, collect the necessary range of information, notify or publicize the purpose of use to the principal, and use it within that range. The personal information collected will not be provided or disclosed to a third party except in the following cases.

  • When the consent of the person is obtained in advance
  • When disclosure is required due to legal provisions or legal procedures
  • When disclosure is necessary to protect the safety of the customer or the public

Safety management measures',

In order to prevent and correct unauthorized access to personal information, leakage, loss, or damage of personal information, we will establish rules within our company and strive for safety measures.

Improvement measures',

We will endeavor to respond appropriately to changes in the social environment related to the handling of personal information. In addition, we will endeavor to make improvements by making changes, corrections, or additions to this policy and other regulations as necessary.

Response to disclosure/correction requests',

If the Company wishes to disclose, correct, add or delete the personal information of the owner of the retained personal data, or suspend the use of the personal information, we will confirm that the requester is the principal. We will disclose, correct, add, or delete, suspend usage, etc. unless you have a special reason.

Complaint handling',

The Company will endeavor to properly and promptly handle complaints regarding the handling of personal information and will establish a system for that purpose.

Contact information for questions and complaints',

If you have any questions, complaints or other inquiries regarding our handling of personal information, please contact the following phone number.
Tsubame BHB Co., Ltd. TEL: +81-(0)45-744-7337